You can place an order through the following platforms:

Website: https://ldsnails.com/

Hotline: 1.8004502818

Email: info@ldsnails.com

You can get your order confirmation by contacting us at the following platforms:

Livechat

Email: info@ldsnails.com

Hotline: 1.800.450.2818

We aim to process your orders within 1-2 business days and have them delivered within 3-5 business days after the shipping date. 

However, during our business seasons (i.e. holidays), the processing time may take up to 3 business days.

1. Take pictures of all the damaged items

2. Email them to us at info@ldsnails.com

3. Include your order number and the damaged items’ color codes and quantity

Once we receive your email, we will send you a claim receipt and look into resolving your case as soon as possible.